YMCA of Superior California

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Privacy Policy/Statement and Return/Refund Policy

as of 2/20/08


Privacy Policy
For more than 145 years the YMCA of Superior California has been dedicated to building strong kids, strong families and strong communities. The YMCA is committed to protecting the privacy of its members, volunteers, donors and community constituents. The YMCA will not sell, share or release your name to any list service, outside organization or manufacturer, and any information provided by you will be held in the strictest of confidence. It is the YMCA’s desire to not send unwanted mail to its donors. Please contact the YMCA if you wish to be removed from the mailing list.

Website/Internet Statement of Policy
The YMCA of Superior California, Inc. (herein “the YMCA”) , strives to provide innovative services to better serve its members. The YMCA recognizes that privacy is an important issue, so the YMCA designs and operates its services with the protection of your privacy in mind. This Privacy Policy outlines the types of personal information gathered when you use the YMCA’s services, as well as some of the steps the YMCA takes to safeguard it.

The following principles apply to the personally identifying information asked for and that you provide. "Personally identifying information" is information that individually identifies you, such as your name, physical address or email address.

Data Collection

  • The YMCA collects limited non-personally identifying information your browser makes available whenever you visit its program registration website. This log information includes your Internet Protocol address, browser type, browser language, the date and time of your query and may use cookies that may uniquely identify your browser. The YMCA may use this information to operate, develop and improve its services.
  • For certain services, such as program registration, the YMCA may request credit card or other payment information through methods that encrypt and transport your information over secure servers using SSL 128 bit certificates.
  • When the YMCA requires personally identifying information, you will be informed about the types of information collected and how it will be used. The YMCA hopes this will help you make an informed decision about sharing your personal information with the YMCA.

Information Sharing
The YMCA does not rent or sell your personally identifying information to other companies or individuals. The YMCA may share such information in any of the following limited circumstances:

  • The YMCA has your consent.
  • The YMCA concludes that it is required by law or has a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of the YMCA, its users or the public.

Information Security
The YMCA takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.

The YMCA restricts access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our services.

Updating your Information
The YMCA provides mechanisms for updating and correcting your personally identifying information for many of our services. For more information, please see the help pages for each service.

Changes to this Policy
Please note this Privacy Policy will change from time to time. The YMCA expects most changes to be minor, but there may be changes that are more significant. Regardless, the YMCA will post those changes on this page and, if the changes are significant, will also provide a more prominent notice. Each version will be noted at the top of the page.

Trademarks, Copyrights, and Restrictions
This site is designed and maintained by the YMCA of Superior California, 2021 W Street, Sacramento, CA (916) 452-9622. All material on this site, including, but not limited to images, illustrations, audio clips, and video clips, is protected by copyrights which are owned and controlled by the YMCA of Superior California or by other parties that have licensed their material to the YMCA ("Copyrights"). Material from ymcasuperiorcal.org or any website owned, operated, licensed or controlled by the YMCA of Superior California ("YMCA's Websites") may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Modification of the materials or use of the materials for any other purpose is a violation of the copyrights and other proprietary rights. For purposes of this Terms of Use Agreement, the use of any such material on any other Website or networked computer environment is prohibited.

The YMCA of Superior California is very respectful about the privacy concerns of the visitors to its sites on the Internet. As a general policy, no personal information is automatically collected from visitors to its sites, nor is so-called "cookie" technology used by the sites created by the YMCA. However, certain non-personal information of visitors is recorded by the standard operation of the YMCA's Internet servers. This information is primarily used to provide an enhanced online experience for the visitor. Information tracked includes the type of browser being used by the visitor (e.g., Netscape, Internet Explorer), the type of operating system (e.g., Macintosh, Windows) in use by the visitor and the domain name of the visitor's Internet service provider (e.g., America Online, Earthlink). By having this information, we seek to provide an optimal experience to every visitor. Other uses of this information include internal review of the number of visitors to the sites but only in an aggregate and non-personally-identifiable form. E-mail addresses and other personally identifiable data about visitors to this site are known to the YMCA only when voluntarily submitted.

Personally identifiable information that may be collected in connection with visitors voluntarily filling out correspondence, contest entry forms or subscribing to news services is retained by the YMCA. This data is not sold or otherwise transferred outside the company. This information is used to better understand visitors' use of our sites and to support transactions made on the sites.

However, this data in an aggregate form may be provided to other parties for marketing, advertising or other uses. We sometimes also use e-mail addresses and other personally identifiable information to contact visitors who communicate with us. For example, we may direct e-mail to visitors who provide us with their e-mail addresses for specific purposes such as receiving our e-mail newsletters or being notified regarding specific programs. Each e-mail newsletter always contains instruction on how to discontinue receipt of the newsletter.

To the extent that any of our sites accessible through the YMCA have additional practices, these practices will be explained at that site.

Linked Sites
The YMCA of Superior California, whether or not affiliated with sites which may be linked to this site, is not responsible for their content ("Linked Sites"). The Linked Sites are for your convenience, and the inclusion of any link does not imply endorsement. You access them at your own risk.

The materials in the YMCA's Websites are provided "as is" and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, the YMCA of Superior California disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. The YMCA does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that the YMCA's Websites or the server that makes them available are free of viruses or other harmful components. The YMCA does not warrant or make any representations regarding the use or the results of the use of the materials in the YMCA's Websites in terms of their correctness, accuracy, reliability, or otherwise. You (and not the YMCA of Superior California) assume the entire cost of all necessary servicing, repair or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. The material that you read in the YMCA's Websites is provided solely for entertainment and promotional purposes. The information and opinions expressed in this site are not necessarily those of the YMCA of Superior California or its affiliated or related entities or content providers and the YMCA makes no representations or warranties regarding that information or those opinions. Furthermore, neither the YMCA nor its affiliated or related entities or its content providers are responsible or liable to any person or entity whatsoever (including, without limitation, persons who may use or rely on such data/materials or to whom such data/materials may be furnished) for any loss, damage (whether actual, consequential, punitive or otherwise), injury, claim, liability or other cause of any kind or character whatsoever based upon or resulting from any information or opinions provided in the YMCA's Websites.


Credit Voucher/Refund Policy*

  1. A credit voucher or refund will be issued if the YMCA cancels a class.
  2. A credit/refund, less a $10 service fee, will be issued if an individual withdraws from the class up to two weeks prior to the start date.
  3. A credit/refund may be issued do to illness or injury of participant.
  4. Credit vouchers are valid for six months from the issue date.
  5. Checks for refunds will be made by mail.
  6. Payments made by check will be subject to 14 day waiting period before payment will be considered final.
  7. If approved, credit voucher will be available within 10 days.

* This policy does not include childcare programs.  That policy can be found in the parent handbook.


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