YMCA of Superior California

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YMCA Member Category Update Notification

Published 09.20.20


Dear YMCA Members:

I hope this letter is finding you healthy and happy. Even during these difficult times there are exciting changes happening at your YMCA! We are always looking for ways we can improve our services and offerings, and now is a great time for us to make some changes. Some of the changes we are rolling out are:

  • Improved website that is more intuitive and allows for more online registrations
  • New operations and customer management software called Daxko that will be easier for you to register for programs with more secure and easy billing processes
  • Improved virtual offerings that will include not just group exercise classes but social connections and virtual travel guides
  • New and expanded membership options to better meet the diverse needs of our community and at price points that are competitive and give you more choices
  • Clean and sanitized facilities with some upgrades
  • More consistency in quality and offerings between facilities

One of the changes I mentioned above are membership fees and category changes that will go into effect as of 10/20/2020. Many of you will see little-to-no change, however, some will see their membership move to a new category. This new membership plan will also allow you to explore new membership options that fit your life situation. Those we do not hear from prior to October 15 will automatically move into the new membership type that is most like their current category. You can talk with the Membership Services Team via e-mail at membership@ymcasuperiorcal.org or by calling 916.452.9622.

Some of you may ask “why now?” Well, we’ve used our time during the State of California’s re-opening plan wisely to re-imagine how all of our branches in the YMCA of Superior California can come together to create a better Member experience. Part of this plan involved appointing staff with expertise in their fields to run programming throughout the Association, but to do this, we needed to implement a new member management system to oversee everything that we do, which includes having consistency in offerings for all branches. We believe this new system will create a much better user-experience moving forward.

Our new membership structure is as follows:

Membership Type
Youth (12 -18 year olds)
Youth Annual (one month free)

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